Customer Support Needed
Thu Dec 12 2019 MolupoeI downloaded this game because I play and love almost all of the Skillz games. The first game I played of this was sad! I was slow, but I quickly got better and started winning every game so I made a quick decision to deposit $30. I haven’t been able to play since! The game has me stuck on the “Register Your Account” page saying, “Another account is using this email address.” This has happened before but usually I just need to “Sign in” rather than “Sign Up,” however there is no place on this page to do that and I can’t get off of this page! I’ve tried everything I know to try so I would really appreciate if Support would respond to this review. Thank you! agmoler
Horrible oversight on cheaters
Mon Nov 18 2019 JtbsfSkillz (who is the parent company for this game) apparently does not care in the least when notified of blatant cheating from a certain player, and therefore every game you play leaves you vulnerable to being matched against an opponent that you will never win against, unless you also want to cheat, which I do not. There have been multiple cheaters who continue to play and despite being notified by myself and other players continuously, they refuse to take any action.
This Support and Fraud team has also not refunded any bets that I placed after this user was reported, with obvious cheating in the replays, to what amounts to over $200 that is essentially stolen from me by this game and their current customer and fairness support system.
I would play this game with caution, as your money will likely be taken be a cheating player and will never, ever be refunded, although it should be according to their own terms and conditions.
Good at first...
Tue Mar 16 2021 ElEnchanted02At first, I fell in LOVE with this game, it was a great way to use my skills and make money! I quickly told my friends and family about it and they made accounts. I made $44 and withdrew (still waiting for that check. My sister made $27 and withdrew, still waiting. And my best friend made $100!! Not a day or two after she made $100, I got an email that said I had multiple accounts???!? They closed my sisters account and my best friends account almost as soon as she had gotten that $100. It’s rigged and unfair. We all loved and adored this game but now we’re furious. To be clear, we all have SEPERATE accounts with our SEPERATE info, and they still claim I own them all, so they closed both of theirs and left mine open. All of us combined have put so much money and HOURS and hours of time into it. This is absolutely infuriating and if I could sue them for fraud, I 100% would. Scammers. I will never play another Skillz game again. Thanks for nothing.
No trouble
Thu Oct 10 2024 edgemrsI started playing on Skillz to keep myself occupied, keep my mind sharp and must importantly, keep me out of trouble. The real surprise bonus came when I needed the help of the Support Team. From game bugs and fixes, to ticket/cash redemption and more I was always met with respect, eagerness with a determination to solve my issues. Simply put, I felt like none of my problems or questions would ever be unanswered. The games are fun and easy to navigate for this 53 year old. The customer service is superb. But most of all playing has kept me out of trouble and I made some extra cash along the way. Highly recommend this platform.
Searcher
Sun May 10 2020 Foxer19I enjoy this game cuz it’s like one of the most popular, but at the same time kinda boring, time-passing hobby now gets ur blood pumping with there being stakes at play.
Whether ur risking the bare minimum or all in, this game still gets ur full attention, and for good reason. U can’t be wasting any time, any distractions and ur for sure out! Even that one second u let pass by, ur opponent has gained. I like the challenge...can ur fingers keep up with ur eyes?? Ur mind?? This is mind/sight/react coordination game....u might be like me and have been going thru life thinking your quicker than the average person, to then get a whole new outlook on urself. Or u might be the champ??? Wont know til u try.......
It’s ok. UPDATE...SCAM!! do not download!
Wed Jun 03 2020 angie.83I just downloaded this game and it’s ok...it’s fun and you don’t necessarily have to play for cash. They definitely don’t have enough players though, I’m constantly playing the same people. I’m also confused by the time the game says I completed a round. On the smaller games, playing for $1, I timed myself and it takes me maybe 10-15 seconds to find the few words listed, but when I’m done the game says I took about double the amount of time. I’ve looked through the game info and rules and can’t really find anything that explains how the game calculates your time.
Update:
This game is 100% a scam!!! DO NOT deposit any money to play! DO NOT even download! I just finished a game...solving it in less than 10 seconds, yet it told me I finished in 17 seconds and lost to the other player (that wasn’t actually selected for the round until after I had finished playing).
awesome!
Wed Dec 13 2023 xobrinaaaI love Skillz! there are so many different games to play and it gets so fun trying to climb the tiers to get more tickets! I haven’t won anything yet , you need a certain amount of tickets to redeem for prizes but they have some really amazing things in that store ! granted you need like a billion tickets to get any of the really cool stuff or the vehicles but it’s pretty easy to get tickets and if you play consistently and you keep climbing tiers you’ll accumulate tickets really fast and it’s super fun along the way ! I definitely recommend skills! sign up and let’s compete! hope to see ya there!
Needed a new game!
Wed May 24 2023 "To do or not to do "I love word search games. I play them frequently, and when I saw Skillz I decided to try it. Why not make a dollar here and there if you love word search puzzles like me?! I’m careful about depositing money in it as I don’t have a lot of extra spending cash. It’s easier than going to a casino! You have a way better chance winning here , plus you save on gas etc as your phone is in your hand! I’m loving earning the tickets as there are some nice prizes! I was skeptical at first, but this game is awesome!
I’m extremely mad
Tue Jan 21 2020 j.kellettI like the game but I don’t like is how my first word search match against someone the very first word was “ARRAY” I found it crossed it but it won’t leave it crossed out it’s basically saying it’s not a word. Every other word worked as it should but the one word didn’t go. This is kinda like getting cheated out of a win. In the amount of time I spent trying to get it to cross out I prob would’ve prob been on word 3 or 4 in round 2. Please fix this make sure the words will be crossed out. All of them this is a word search which means all words need to be real and can be crossed out. It’s like whoever made this app forgot to make words “crossoutable”
Glitch in System
Sat Jun 16 2018 Syd325109Today I played two tiebreakers against two different opponents, and when the game began I noticed a significant decrease in the number of words that is normally asked of to find. I completed the match early because the game told me I got a perfect score (5/5) then when the results appeared I came in second place. My opponent found more words than me. I’m not sure how this is possible when the system ended my game early for finding every word that was asked of me. I believe this is a bug in the system, but nevertheless I lost $1.20. I started another $1 tournament match to see if the problem would happen again - it did, so that was another sixty cents lost. I will no longer continue to play the game until my $1.80 is reimbursed and this bug is fixed.
