Frustrated
Thu May 04 2023 Jules726I recently started playing this game and soon realized I needed to invest some money into it if I wanted to move ahead at anything but a snails pace, which was fine, and I did. I soon won my first tournament and was rewarded with the top prize. Moving on to the next level I added more money and played through almost the entire level and also won that tournament. When there was about 4 min left on the tournament and I was ahead by a great deal,.. I had to go about life and when I came back the icon was gone and I received zero coins or diamonds. There was just no icon or notification nothing. I reached out via the in game customer service and after waiting awhile they responded basically with non helpful information like “wait until it’s over” even though it was already long finished. Then they said “thanks for the feedback” and they’d let me know if they hear anything that helps in the future. Unbelievable. So needless to say will not be playing this came anymore. I have no issue paying, but when the game robs you of what’s won. And doesn’t make right, it’s not worth playing. .
Update in response to developer response. I did contact you in the game and nothing happened like stated above, they just said thanks for feed back .
I really enjoy this game
Wed Jun 21 2023 zenithpenithI don’t understand what everyone is talking about the difficulty, I have been playing just fine, games are supposed to be difficult and not to easy, this is simple but complex game and I like how, at least for me, I haven’t been forced to watch ads, or have to pay. they offered it once, and haven’t offered it again, just have it on the side if I want to look at it again. It’s not shoving it in my face which I appreciate.
I love how I have to unlock things and work towards certain stuff but when I get it it’s such like a good feeling because I deserve it.
I haven’t experienced any glitches or any problems but maybe it’s too soon to tell since i just downloaded it about 1 week ago. I haven’t had a chance to run into custom service and see the complaints, but that’s also because I haven’t had any issues so far. this keeps me busy when I have nothing else to do, so I enjoy it a little more then average person might.
Frustrating!
Fri Jul 07 2023 Yerlitah !This game I started liking it at the beginning but later on it became really annoying that they would reward me prices and not really show it in the little item to actually use it! I’ve been giving power ups like the quick shoe and the time freeze and it doesn’t show them all in the game to use them its like it doesn’t get past 2-3 and i save them and don’t use them and when i get more it still doesn’t show in the little square to use but the most frustrating one is the notepad with the check marks that i’ve been given 4 already and the square still says 0 like where do they all goooo??!!! And on top of that u have to pay a lot of real money to get anywhere in the game because a little things costs 1000 diamonds but then u get 4-6-8 for a big win and just to add 30 secs to the game they charge 50 diamonds like u need to play for like 20 levels to make that up again it just seems very stressful to play this game that’s supposed to be to relax ! That’s w/o saying that the game when u’re actually playing its like the touch doesn’t work and the animated ppl don’t move but u even dare to touch near the power ups even if they’re on the way on the last second of the game and they actually discount them from you even if u don’t get to use them! In this game u just loose regardless of what you do!
Please Remove suggestive ads
Mon Oct 23 2023 Motherof3kiddosI really do like this game. I’ve spent a little money on it and that huge for me cause I have never spent money on a game. The reason for a 2 star is I can’t believe the ads from Chapters: Interactive Stories!! They are super inappropriate for the game that is being played. I have young kids that will play. This is not rated explicit or mature and should only allow ads that are accordingly. I have seen ads for Chapters for a while. I don’t like them but they’ve gotten so bad the last couple weeks. I’m ready to delete this app. When the ad comes up I force close but if I do continue to see it over the next week I will have to say good bye!
Update… I got a response but did not change my opinion because I can tell my review wasn’t read. I never said to get rid of ads. I’m totally fine with ads. You have to make your money somehow. But when you are playing a family friendly game and an ad comes up where 2 characters are having sex I can no longer play the game and definitely not have my kids play. Sure I can pay to not have ads but in order to get further in the game you need to watch some ads and you can’t block those. So my kids will see them. Please make money and have ads still but not for mature audiences when it’s a game for everyone.
Highway Robbery…
Sun Oct 01 2023 Melissa BorrorThis game is not rocket science, yet, it’s designed as if, every single player is paid in ‘rocket science’ money, in real life, and that we all developed the game, together.
Why not just lower the prices (waayy down) so that more people can play?! They’re gonna purchase more items in the long run and your game won’t get banned. And the prizes are so minuscule and worthless, that it’s pointless to put in all your efforts ‘cause you know it’s not worth it.👀 It literally gets so difficult, immediately, that it’s physically impossible to enjoy. Hence — you’re forcing us to spend an obscene amount of money, especially when we get nothing in-return (You’re right, we can always delete it and go about our days; but, what kind of professionalism is that, if we have to choose between ‘your way’ and the ‘highway’? If I built a game, I’d want people to stay, so I’d be incredibly reasonable with my time in making said game. My advice to you? DON’T BE GREEDY — it isn’t sexy…
UPDATE: I KNEW you’d respond this way and, unfortunately for you — I stand by what I say. “Many people aren’t passing this game without payment”, it only lasts until the first 10 levels or so of each island, then it’s constant struggle. I’ve never been able to pass any high-level round without money. You cannot convince someone who uses their awareness for a living, to be unaware.
I don’t like it at all
Sat Sep 16 2023 t i am uglyThis game basically wasted my whole entire day. I just wanted to have a calm day by playing ASMR games but instead I have to take care of patients. The first level was pretty satisfying, but I do not like this game at all. Because I did a lot today and I just wanted to chill by playing some ASMR games but instead I have to take care of patients. Does it look like I have time for taking care of patients? Oh yeah and also on an iPad. Couldn’t forget that.😒 you guys seriously called this game and ASMR game but it’s not an ASMR game anyone who’s reading this please do not download this game. This game is just a disgrace, there’s absolutely no point in downloading this if you just want to have a calming day instead of me having a relaxing calming day I have to deal with taking care of patients like I said, does it look like I have time for taking care of patients? No everyone just wants to play an ASMR game but instead this disgraceful game has to get in everyone’s way this game is just useless at this point. If there’s anyone to blame blame the person who made this game. Everyone point fingers at him or her.🙄 also by the way it took me hours to write this message to figure out what to say because I was way too disappointed to even think of anything to say
Kinda frustrated
Thu Jun 29 2023 sarah_sara_43First I want to say I have no problems with this game but just a few. First problem is the lives of you fail a level lives get taken off and when your down to your last life you either pay money or use your diamonds i have no problems with that but the only thing is why is the lives thing needed i don’t see a point in the life’s. Second problem is when your doing the treatment on a patient say we’re trying to pop the pimples of their ear well when i saw it in the ads you could do it by yourself but no all you do it tap it and i don’t want to just tap it i want to do it by myself. Third problem is why is there only one “maid” or the person who gets the medicine and stuff yea i get you can get bigger trays but when your on a high level it can get stressful bc there’s only one person maid i think there should atleast be two or three. I think a lot of things in the game are pointless but i do really like the game other than those three thing that are stupid half of it is what the ads show you but the other half isn’t.
Money trap
Thu Oct 26 2023 SonswordThe game is good for hand and eye coordination, however, it is a money trap. When you advance to a new city, you have to start all over with doing upgrades to the staff and hospital. By this time, you have already used the diamonds and game money, so you actually have to use your real money in order to upgrade and complete the levels. I bought several packages for the first city only to have to start from scratch with the new city. Also, once you get to the endless level portion, it is literally impossible to win, because the nurse is going too slow or the game will freeze. In order to get to the point to where the beds actually clean themselves it’s 1000 diamonds per city. Also, it starts off with 1000 game dollars just to upgrade about 15% so to upgrade, say the doctors, it’s about 8000 game dollars per set of doctors plus the nurses, the medication, etc. they have made it to where you won’t be able to complete without using your own money. and then, when you are actually tapping to get the nurse to move, she will just freeze. The little side game to where you are cleaning ears and what not it’s not that interesting because you’re really not interacting you’re just tapping.
Frustrating & a Cash Grab, beware!
Wed Jun 07 2023 CfurlongueI never review games but felt compelled to share my thoughts on this one. I gave this 2 stars for the look of the game. Tbh I downloaded the game for the side games like pimple popping lol and was kind of duped. I’m kind of surprised this game has such high ratings because it feels like a cash grab. It’s frustratingly hard to progress without spending money and I don’t mean play game money but your own to buy boosts, gems, and so on. I have quite a few of these types of games on my phone and appreciate when there is some difficulty and challenge but this feels ridiculous and exploitative tbh and I’m only on the second location lol! It’s not enjoyable for me anymore so I’m putting this one down. I’d say play it if you have an abundance of money to throw at it or can hack your way into free boosts and unlimited coins. Otherwise save yourself from a headache.
Also the game asks you to spend money on upgrading the robot helper with out you actually being able to use it, please explain this to me! Maybe I am not far enough in the game yet in which case it shouldn’t even be an option. But I’m not sticking around to find out.
Horrible customer service and error in the game
Tue May 09 2023 meangeeeeI have completed up to half of Cairo, which is the newest area of the game. Having said, I encountered a problem during the last level of Rio de Janeiro, which is the one before, where I was 100 coins away from passing the level even with max revenue in every item. The doctors were all level 13 or 12 using coins and diamond I bought with cash. I shouldn’t have to pay extra 50 diamond to pass a level. That is a flaw in the game. When I contacted customer service with the entire game recorded in a video, the first reply was “your coins are not enough” DUHHHH not only was this frustrating, it defeats the whole purpose of me sending a 5 min long video to prove as evidence. Then the next reply told me to pay 50 diamonds. I’m writing here as I ran into the same problem half way through Cairo so that the game engineers know that there is an inherent problem that has to be fixed. I am okay paying extra to upgrade doctors and equipment but that should be enough for me to pass a level (obviously assuming that I’m doing everything correctly) and there should be better customer service than this.
